There are many things you should consider when starting your mobile marketing campaign which can make it overwhelming when figuring out where to start. The following tips will bring mobile marketing into perspective and help you choose a viable strategy.
If you’re going to get involved in mobile marketing, make sure your sites and communications are optimized for a mobile screen. Try out a variety of mobile devices so you can gauge how your site and communications look to different customers.
Look into designing a mobile app yourself. Your app will allow customers to see different specials and promotions, making them more likely to check in often. This could give you brand more recognition and also drive more traffic to your business. If you don’t have experience in developing apps, consider consulting a professional, as there can be a wide variation in pricing.
Keep in mind that mobile customers will use a smartphone to view your website, and these people may have difficulty navigating. If you ensure your mobile marketing site is user friendly to both home computer users and mobile users, it will succeed, even if the page looks a bit simplistic on a home computer.
If you decide that a mobile app is right for your company, make sure it is easy to use and relevant to your business. If your app doesn’t have an obvious usefulness, customers won’t download it and it won’t help your business at all.
Avoid launching your marketing campaign without clear foresight. The first stages should be dedicated to figuring out what your intended outcome will look like. Do you want to use mobile marketing to increase your revenue or to reconnect with lost customers?
Here are some things you should bear in mind when you add SMS to your strategies in mobile marketing: Remember to add a way for your visitors to opt-in for your text list and be realistic regarding how many texts you plan to send monthly. Because SMS requires access to the notification system of a user’s mobile device, it can have disastrous results if abused or used inappropriately. This can be extremely intrusive. This is why it is so important to only target your SMS campaign to customers who have agreed to receive messages. You should also stick to a limited number of messages per month. A policy of honesty is the best way to build trust with your customers.
Provide contact information for your business on social networking sites. You need to do this to raise your business’s local profile. When you start your business social media pages, focus on the basics. You can always branch out later. At bare minimum, make creating a Facebook page a business priority. Foursquare and Twitter are also important social networking sites to consider.
SEO is just as important for mobile websites as it is for traditional sites. A good place to begin your mobile SEO is Google, as most searching done through mobile devices happens through Google.
Whenever you have to test a website, you have to use multiple computers. This is also true when making a mobile website, you’re going to want to test it on multiple devices. Different mobile devices come equipped with different browsers, and have varying screen sizes and resolutions. This means that your ads and website may look totally different depending on the device that is being used to view them. Perform tests on the most current, popular mobile devices on the market.
Provide content that will be considered valuable by the sorts of customer you’re looking for. When sending messages to your outside circle of friends, you must provide a value to get their attention. You might want to send a gift certificate, depending on who you are targeting. If you are targeting regular families, then you would probably want to send out things related to family.
Labor for your clients. Knowing the goals and desire of your buyers is the fundamental principle of mobile marketing. Without knowing your customers’ interests, you can’t effectively provide products they’ll buy. In order to be successful, you need to do your homework and know all that you can about them.
When composing your mobile website copy, be succinct. Avoid long-winded product descriptions or complicated pages filled with links. Be sure your message gives the user a chance to take an action, and make that action simple. Mobile marketing success can best be achieved when you keep your content clean and geared towards the sales.
If you are trying to get through to a customer on the phone or by text message, remember that there’s a human being on the other end of that phone. Adjust your phone etiquette accordingly.
Send out more than one publication so that your audience has a better idea of what your campaign is about. For example, if you are having a big inventory sale, then use direct mail to send a glossy flyer announcing your event. Send an email a week before the event, and a text reminder an hour before the sales starts.
When you are mobile marketing focus mainly on keeping customers coming back. They will be more open to your text messages and emails than new, potential customers. Too many texts or messages to new customers can backfire. Oftentimes, mobile marketing directed to new clients may be perceived as spam.
Your friends can be a helping hand when you are testing out your campaign. To get a truly unbiased opinion, you could pay an outside firm to test out your campaign.
A/B testing can be a great starting place when developing a mobile friendly website. Testing is important in the mobile world, just as it is in any other environment. The better of the two trial pages you create, as deemed by its success, should be your final choice, no matter how emotionally invested you may be in the other. When you go to move forward, do so with the one that is most popular.
As you can see, techniques in mobile marketing are quite different, but the basics are the same. Usually the only differences are in the level of technology involved and how that technology is utilized. The best way to choose the right one for you is to do a little research, and find one that works for your business and budget.